Viavoice sondage
Amazon is integrating its Whole Foods subsidiary into being available for voice shopping using the Alexa voice assistant, while Walmart is testing direct food purchase and delivery via Google Assistant. Some companies are experimenting with getting more involved in selling by voice. Food is also at or near the top of the SUMO and other surveys. Voicebot’s research put household goods at the top for what people want to buy, followed by groceries. That people want to buy cheaper goods by voice also matches earlier surveys. 2018, to 66.4 million households, and the percentage of consumers who have tried to buy anything by voice has risen to around 20 percent. For instance, Voicebot’s research showed a 40.2 percent rise in smart speaker ownership in the U.S. Voicebot’s own surveys, as well as results from digital commerce consulting firm SUMO and eMarketer, all show a direct correlation between the presence of smart speakers, and people using them to buy things. Future PurchaseĪ lot of the potential purchasing comes down to actual availability of smart speakers and other voice assistant-enabled devices. un rcent sondage ralis par lOsec, lorganisme suisse de promotion des. Privacy also came up as is often the case, with about half of the respondents not wanting companies to have their biometric data on file. via voice recognition, and to translate words and phrases on-the-fly using. Despite this, only one-in-three said they trust that voice tech keeps their finances secure.
Viavoice sondage password#
Two-out-of-three people surveyed did say that adding voice and fingerprint identification makes them feel better about paying online, rising to 81 percent if a password is also needed to confirm their ID. Only 11 percent said they had already used their voice to identify themselves and buy things on the internet, even though 53 percent said they think buying by voice is faster and more convenient.Īs is often the case with voice technology, security was a critical factor in making people reluctant to trust buying things by voice. The survey asked 6,000 people in the U.S., U.K., Canada, Germany, Austria, and Bulgaria for their opinions on using voice assistants and related technology for their consumer needs. The new results add another data point to the growing body of research about how voice commerce is starting to emerge from its embryonic state. A little over half of those surveyed said they would buy cheaper items by voice, compared to only 18 percent who said they’d arrange a vacation via voice technology. People would rather use voice to buy low-priced products than expensive purchases like airline tickets and hotel stays, according to a new survey by payments provider Paysafe and digital agency Loudhouse.